Videos

Getting More Consumer Closeness with Reckitt Benckiser

  Through the pandemic, market research and consumer behavior changed — consumer closeness seemed more difficult than ever. Sai Pisipati, Global Consumer Insights & Analytics Manager at Reckitt Benckiser, recognized this, and found the right tools to overcome these barriers with Discuss.io, the people insights platform he needed for: Concept & product development Brand validations…

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Wonderlust Collective on Discuss’ User-Friendly Platform

Market research software that is user friendly and accessible to all, like the Discuss People Experience Platform, is an agency’s secret weapon. Not only can you turnaround more projects in a short amount of time, but you can bring clients into the insights sharing process early and often as you compile reports. Such is the…

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How GSK Empowers Brand Managers with Discuss

Global enterprise organizations need to get closer to customers like never before as a result of changing consumer behavior. For multinational pharmaceutical and biotechnology company GSK, sharing insights and in turn democratizing their research was a top priority, which is why they chose Discuss as their market research platform for easily accessible, more shareable customer…

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The Value of Discuss Customer Service with 2CV

Agencies need to move fast with customer feedback software that provides seamless experiences, giving researchers insights that influence product, marketing, CX and UX. 2CV, a global market research agency headquartered in the UK, saw strong value in the level of customer support that they received from Discuss while conducting a user testing project for mobile…

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Fireside Chat with Stan Sthanunathan

It’s Empathy Stupid! How Insights Professionals Need to Own Consumer Feelings and Not Just Their Digits. Stan Sthanunathan, former EVP of CMI for Unilever, shares his perspective from his long career in the insights profession including: What it takes for insights to get a permanent seat at the C-Suite table (hint, if you are talking…

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How Unilever Improves the Mobile E-Commerce Experience

Mobile UX and qualitative research collide with mobile e-commerce. Join Jim Longo, Chief Strategy Officer-Discuss as Oliver Bradley, Global eCommerce Experience Design Directory – Unilever, delivers a master class on what he’s learned about the positive impact of good Mobile UX on shopper behavior. He delivers a number of tips and examples on how mobile…

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