How HP is using AI Agents to Drive Agile, Customer-Centric Innovation

HP is surfacing key insights in minutes with AI Agents, even insights from around the globe. And with the ability to quickly identify key takeaways and easily share insights, quotes and clips in real time, these findings are directly impacting not only their product pipeline but also fostering empathy-driven decisions at the strategic level.

“It can be a struggle, even for us experienced researchers, to get an accurate assessment across many interviews and hours of conversations. Discuss’ AI tools help us quickly and accurately assess what we learned to summarize hours of interviews and uncover the nuances that lead to true insights.”

– Sapna Mistry, Director of Insights for HP’s Commercial Computing Division