Crack the code on shopper insights

Unlock the consumers’ mind through path to purchase, shop-alongs, and more to gain a clear understanding of the motivations, influences, and preferences that shape their decisions.

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Trusted by the world's most innovative brands and agencies

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Take a walk in your customers’ shoes

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Path to purchase

Analyze shopper journeys to identify key decision-making moments, to tailor your marketing strategies.

Prefference

Explore preferences

Ensure your offerings align with consumer preferences and drive purchase intent.

Cost

Assess pricing strategies

Explore shopper perceptions of cost, enabling you to optimize your pricing strategy for maximum impact.

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Shop alongs

Understand your consumers’ thoughts, feelings, and behaviors as they navigate the shopping experience.

Reveal insights hidden in the aisles

Gather in-depth insights into the emotional and psychological drivers that impact your consumers’ purchasing decisions.

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Flexible research methods

Your team can gather feedback anytime, anywhere with the ability to conduct live interviews, auto-moderated studies, or upload past research recordings to the platform.

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Instant AI-powered analysis

Leverage Discuss' AI assistant, Genie, to extract key themes, identify user needs, and get answers to your specific research questions with tailored insights for deeper analysis.

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Global insights hub

Anyone across your global organization can access consumer interviews and insights, using them to address business questions and inform strategies.

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Tailored solutions for your research goals

Whether you prefer to take the lead or need more of a helping hand, our solutions are designed to meet your team exactly where you are.

Teams

Shopper insights tools for every team

Customer Story

"Shoppers really struggled to be able to find ‘dermatologically tested’ on one of our Dove products because it was written in white font on a gold background. One of the decisions we made as a result of the Discuss research is to use a flat design so people could read it more clearly on their screen.”
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