Guides

Unlocking A New Era of Qualitative Research with Generative AI

This guide will help you delve into the areas of market research that will bemost impacted by the paradigm shift…

The Essential Guide To Online Focus Group Research

This guide was created to help teams that are either new to conducting focusgroup-based studies, or just need a refresher…

New Rules for Global Customer Feedback

Customer feedback software is now available to drive qualitative research that breaks barriers – resulting in key insights to improve…

Shortcuts for Quality Qual: How Agencies can Minimize Time, Risk and Improve Insights Quality

Using Zoom, Teams or other online conferencing tools to conduct qualitative research, including online focus groups, in-depth-interviews, can create a…

Cracking the Code: Using Self-Captured Feedback for In-Depth Insights at Scale

Get a window into authentic, in-the-moment experiences and generate actionable insights with Discuss Self Captures. In this ebook, you’ll see…

5 Ways Discuss Unlocks the Value of Pre-Recorded Feedback

Reach back into the archives or upload videos from multiple sources like Zoom, Teams and Skype, bringing it all together…

Using AI-powered Augmented Insights to Understand Consumers

CX, UX, and insights teams can now leverage tools powered by artificial intelligence to gain deeper insights into consumer behaviors,…

Five Ways Discuss.io Unlocks the Value of Teams

Learn how to start uploading any Microsoft Teams video into a searchable customer experience library with CX Collections. Combined with…

Five Ways Discuss.io Unlocks the Value of Zoom

Learn how to start uploading any Zoom video into a searchable customer experience library with CX Collections. Combined with Discuss.io’s…

Streamlining the Scroll: Optimizing Mobile User Experiences with Unilever

As online shopping through mobile devices surged in early 2020, Unilever’s Global E-Commerce Experience Design Director, Oliver Bradley, needed to…