ABOUT US

Innovation driving next gen market insights

We believe in the transformative impact of people’s experiences, recognizing their critical role in fostering empathy and human centricity.

Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss goes beyond data points, delivering in-depth insights in real-time and transforming customer relationships.

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K
hours of consumer video captured each year
+
top brands and agencies count on Discuss
+
markets to gather insights from

OUR VISION

Giving a voice to people’s experiences

When we amplify the ‘voice of the customer,’ at the heart of what we do is to connect people and their experiences to organizations. From rich, in-depth insights comes inspiration and a new level of understanding that can inform decisions at every level.

Today, organizations are being evaluated by their impact on people’s lives — whether by company values, sustainability goals, or more importantly, their capacity for empathy. We believe that truly listening, understanding and valuing customers' experiences is critical for empathy and human centricity.

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Meet our leadership team

The visionaries behind Discuss dream big and break barriers.

Leadership
Simon Glass
CEO, Board Director
Jim Longo
Co-Founder & Chief Strategy Officer
Karen Lindley
VP, Global Research Services
Adam Mertz
Chief Growth Officer
Jilleun Eglin
Sr. Director of Product
Jill Postoak
Director of Marketing
Jeff Tagliabue
Chief Financial Officer
Cayleigh McCarthy
Senior Director of Customer Success
Jesse Thomson
VP, Engineering
Board of Directors
Graham Bashill
Chairman of the Board, System 1 Group PLC, Board Director
Simon Glass
CEO, Board Director
Zach Simmons
Co-Founder and President, Board Director
Ziv Ben Barouch
Founding Partner Pereg Ventures, Active Board Chairman

CORE VALUES

How we work

Heart_Check

Empathize

Handshake

Collaborate

Psychology

Obsess

Objects

Out Innovate

Excel

Excel

Explore our core values
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Testimonials

The platform loved by teams across the globe

“Since adopting Discuss, we’ve seen a dramatic uptick in our teams getting connected to consumers. In just a few months, over two hundred of our team members have engaged in virtual IDIs, really learning how to connect with consumers and understanding them and what’s going on in their lives.”
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Sarah Tomasaitis
Director of Consumer & Shopper Insights
“Our problem to solve was that change is constant and we had to ask ourselves, how do we become more human centric and connect with humans in a more regular, agile way and remove some of the historical constraints to connections at scale. Discuss is serving as a solution to this problem.”
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Sioned Winfield
Senior Director of Global Insights & Marketing Capabilities
"At Telenet, we empower our product teams with tools like Discuss, enabling them to directly connect with consumers and truly understand their wants and needs. Customer feedback is at the heart of our strategy, and Discuss ensures that every business team can actively listen to and act on our customers' voices.”
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Laurence Fermont
Market Research Analyst
“Discuss and Genie have become indispensable tools in our qualitative research toolkit, enabling us to stay agile, responsive, and ahead of consumer trends.”
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Julie Katz
Senior Manager of Global Consumer Insights
“We have clients coming to us and asking us what software we’re using because they’re so impressed by it. Some of our really large global tech customers even make their own, but they’re coming to us excited about how easy yet powerful the Discuss qual platform is.”
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Robin Lindberg
Principal – Research Operations
“I know some companies like to go the “cheap” route and use Zoom or Teams because they already have it, but those platforms are not for research and don’t have the added features that Discuss has.”
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Sandra Ferris
Qualitative Director
“We've been delivering quick highlight reels to clients after research is completed and they have been loving it.”
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Katie Shaw
VP of Operations
"From start to finish, Discuss has been an awesome partner. Discuss helps us be more agile, which is critical.”
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Liz White
SVP, Research & Strategy