Observations
Dismantling the Notion of the Business as a “Machine”
I was talking to Mark Earls, author of Copy, Copy, Copy, at the Insights Innovation Exchange (IIeX) in Atlanta when he said something that has sent me on somewhat of a crusade. We were talking about my favorite topic, empathy, and I was expressing my confusion of why there’s such a large disconnect between some businesses and consumers. Central to my confusion…
The Sun Never Sets on Discuss.io
In the USA, where I’m based, we’re preparing for the upcoming 4th of July holiday weekend. Many organizations will be off on Monday and some have even elected to take off the whole week. While many of our US-based customers will be out of the office, does that mean that business will come to a halt globally? By no means…
DIY Doesn’t Mean Do it Alone
In today’s world, there are plenty of resources to help you do a DIY project. On at least three different occasions in the past two weeks, I’ve taken matters into my own hands with the help of the internet…
Why can’t I see you?
I was doing a bit of business travel lately & had an experience worth sharing. One morning, while catching up…