Consumer Centricity

A family of four sits on the floor in a living room, smiling and laughing together. The parents each hold one of their children.

Why Your Business Needs a Multicultural Marketing Strategy

A recent Ad Age article highlights a notable trend that some companies are taking a stand to keep DEI at…

Human Centricity on the Rise: ​​Navigating the New Era, Part 3

How to unlock human centricity at scale with a key mindset shift In Part 1 of this blog series, I…

From Apathy to Empathy: The 3 Steps to Design for Human Centricity at Scale

By Adam Mertz, Chief Growth Officer at Discuss Introduction I recently had the opportunity to moderate a compelling discussion between…

Human Centricity on the Rise: ​​Navigating the New Era, Part 2

Explore the strategies driving success as global leaders prioritize human centricity in future-proofing consumer insights In the first blog of…

Human Centricity on the Rise: ​​Navigating the New Era, Part 1

Unpacking the 2024 GRIT Insights Practice Report: Key Takeaways and Trends for Qualitative Research The consumer insights industry is experiencing…

The Empathy Gap: Why Failing to be Consumer-Centric is Losing You Customers (And Money)

Bain & Company found that organizations that effectively implemented consumer-centric strategies outgrew their market competitors by 4% – 8%. Failing…

Make Products People Love: Top 5 Ways to Build a Customer-Centric Product Development Cycle

Enhancing Innovation through Consumer-Centric Insights In an effort to create products that people love, many product managers are independently running…

Human centricity in research is the practice of placing the needs, preferences, and experiences of consumers at the forefront of research initiatives

Redefining Empathy: 5 Strategies to Drive Human Centricity with Qualitative Research

Overcoming Traditional Qualitative Research Challenges with Next Gen Solutions Human centricity is crucial for businesses, prioritizing consumer needs, preferences, and…

Customer Centric Business Strategies: Putting People at the Heart of Business

Businesses know that customers are more than just data points. They’re individuals with unique needs, preferences, values, and goals. To…

Mastering a Consumer-Centric Approach for Business Growth

When was the last time you felt truly heard by a company? Not just as another sale or a statistic,…